Frequently Asked Questions

Not at all. We handle everything from setup to ongoing management. Most clients have zero tech background — you don't need to understand how it works, just enjoy the results.

Most AI Receptionist setups go live within 48 hours. Complex automation projects typically take 3–7 business days depending on the scope.

Yes. We customise everything completely — name, voice, tone, FAQs, booking flow. The AI sounds like it belongs to your business specifically. We have experience across estate agents, dental practices, trades, gyms, recruitment agencies and finance businesses.

Yes, we work with businesses across the entire UK. Everything is set up and managed remotely — your location makes no difference to the service you receive.

We're specialists in small business AI, not enterprise software shrunk to fit. We're UK-based, hands-on, and we measure success by your ROI — not our outputs. If it's not working for your business, we fix it.

Everything, fully configured for your business, handling real calls from real customers. No limits, no watered-down version. You pay nothing if you don't love it — we don't even take your card details upfront.

It takes a detailed message and notifies you instantly, or transfers the call to a human if you prefer. The AI never makes up answers or guesses — it only says what it's been trained to say.

Yes. We set it up on your existing number. Your customers call the same number they always have — nothing changes from their perspective except that every call gets answered.

Completely. The AI is scripted and trained on your business specifically — your name, your services, your tone, your most common questions. We work with you to get it sounding exactly right before going live.

Yes. Our AI Sales Outreach service contacts leads within minutes, runs personalised email sequences and books meetings automatically. Ask us about this during your demo.

Yes. Unlike a human receptionist who can only handle one call at a time, the AI can handle unlimited simultaneous calls with no queue and no degradation in quality.

We integrate directly with Google Calendar, Microsoft Outlook, HubSpot, Salesforce, Xero and most major business tools. We handle all the integration setup — you just need to grant access.

You get a live dashboard showing all calls, bookings and interactions in real time. Plus weekly performance reports summarising key metrics — calls handled, bookings made, questions answered.

English as standard. Additional languages are available — ask us during your demo if you serve non-English speaking customers.

Absolutely. Most clients start with the AI Receptionist and add automation, chatbots or data insights as they grow and see the results. There's no friction in expanding your setup.

We offer flexible monthly plans tailored to your business size and requirements. Book a free demo for a personalised quote — pricing is always transparent with no hidden fees. The AI Receptionist starts from £299/month, significantly less than the £28,000+ annual cost of a human receptionist.

We'll talk you through your options and the appropriate monthly plan for your usage. No automatic charges — you actively choose to continue. We're confident you'll want to once you see the results.

No long contracts. We offer monthly rolling plans — cancel anytime with 30 days' notice. We believe in earning your business every month, not locking you in.

Yes. All plans include UK-based support. We actively monitor your AI and make improvements regularly based on call data and your feedback. You're never left to manage it alone.

Fully GDPR compliant. All data is encrypted in transit and at rest. We never sell or share your data. We provide full data processing documentation and a Data Processing Agreement (DPA) on request.

Data is stored on UK and EU-based servers. We comply fully with UK GDPR regulations and can provide documentation confirming data residency on request.